Refund policy

Zess Labs LLC offers a 30-day money-back guarantee for Moses the Raven music memberships. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by Paddle, our Merchant of Record, in accordance with Paddle's Refund Policy.

To request a refund or get help with a payment, visit paddle.net. Your statutory consumer rights remain unaffected.

Canceling a subscription stops future renewals and preserves access until the end of the paid period. A confirmed full refund or chargeback ends full music access for that subscription.